We work directly with factories spread across different parts of the planet. Our challenge is to be able to give a satisfactory delivery time for all parties and to comply with it.

The production of furniture itself entails having to struggle with variable delivery times, however limited and always known by the client in advance.

In this sense, we can obtain the manufacturing time for each case. The mass production of furniture, depending on the factory, the quantity and the type of furniture chosen, usually takes 45 to 75 days associated with the manufacturing order until the furniture is finally shipped in its corresponding container.

In maritime transport, the estimated period is usually 30 to 45 days, depending on the port of departure and arrival. We seek the fastest transportation but external causes that cannot be controlled by us may occur.

Therefore, the client will have an estimated delivery date at all times. Our information and customer relations policy includes periodically reporting the progress of production, as well as any mishap that could delay delivery or any event that could advance it.

At the time of boarding, the customer will be sent the shipping document, with the name of the ship, the container number, port of departure and arrival, and estimated docking date.

Our goal is to get you the most competitive prices with the best quality and this is the reason we are always connected to the best opportunities that Asian Countries can offer, allowing us to offer fixed prices and special offers for a limited period of time.

The prices that appear in this web are FOB, means calculated without taking into account the transportation allowing the client to search for his own most convenient transportation means. However if requested, we could provide for the most competitive transportation mean or give you price CIF.

Our pricing policy means that we are always updating our databases to offer the best deals possible on our website, however, it is possible that some price changes suddenly and we did not update the price on the web.

Through our website, you can select the items in the shopping cart, which we will collect. With it, a specific offer will be sent to you for discussion. After the discussion a signed Purchase Invoice will be sent for approval and payment. The order will start the day the deposit is received.

We do thorough internal inspections and independent external inspections but in spite of the inspections that are carried out on the products on occasions, it is possible that some item can arrive with some damage.

Ceratropic takes the devolutions seriously and has a clear policy and an exhaustive follow-up of each case.

After a clear report with photos of the problem we will make sure you receive the spare parts or the item as soon as possible.

As a standard practice, a deposit of 30% of the value is usually advanced when the order is formalized and 70% when it reaches the destination. Other payment options could be studied in subsequent orders.

We guarantee all of our items one or two years depending on the item and the factory. For changes and returns you must consult the corresponding section in our policy of changes and returns.